Rider Alerts

Rider Alerts are posted on transit vehicles to notify passengers of service changes, detours and other important information. Current Rider Alerts, in English and Spanish, are posted below for your convenience. For more information, please call Customer Service at 707-251-2800 or 1-800-696-6443 TDD 707-226-9722.

BUS STOP CLOSURE 3A & 3B
08/24/2010
Effective August 24th 2010 road construction on Solano Avenue has closed the following VINE 3A and 3B bus stops. Route 3A: W. Pueblo & Solano; W. Park & Solano; Waverly & Solano; and Lone Oak & Solano. Route 3B: W. Pueblo & Solano. Please call the VINE Customer Service Office at 707-251-2800 for the latest update.
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Rider Alert: Labor Day - No Service
08/23/2010
Napa County transit services will not operate on Monday, September 6, 2010 in observance of Labor Day. Regular service will resume on Tuesday, September 7, 2010. The VINE Customer Service Office at the VINE Transit Center will also be closed on Monday, September 6, 2010. Have a safe holiday!
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FlexRide Discontinuation July 2010
07/07/2010
See attached Rider Alert in regards to subject matter and further detailed options.
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Route 11 Discontinuation July 2010
07/07/2010
See attached Rider Alert in regards to subject matter and further detailed options.
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YORK & MARIN CLOSED
02/15/2010

Effective February 22, 2010 York & Marin Bus stop on VINE Route 10 will be closed until April 2011 during construction. The VINE routes 10 & 29 will no longer stop at this bus stop. The Vallejo Ferry Terminal will serve as the transfer point during this period.
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Presidents Day Rider Alert
02/08/2010

The VINE, VINE Go and FlexRide will operate Saturday Hours on Presidents Day. All other services including Route 29 Express, Route 11, and Community Shuttles will run regular hours.
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Attention Taxi Scrip Users
12/08/2009

The 2010 taxi books are on sale now. The 2009 Taxi Scrip Books are valid to use through the end of January 2010. You may begin using the 2010 Taxi Scrip Books NOW!. Have a safe and happy holiday season.
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VINE Route 11 Service Adjustment
11/11/2009

Effective Monday, November 16, 2009 the VINE Route 11 service will streamline its first run to Santa Rosa so that riders can attend early morning classes at the Santa Rosa Junior College. By serving the Kaiser medical center on an “On Demand” basis for the first run of the morning and removing the 7:50 AM time point at the Ursuline/Cardinal Newman High School bus stop, the Route 11 bus can reach the Mendocino & Steele Lane corner in time for 8 am classes.

This means that the bus driver will only stop at the Kaiser Medical Center if there are no riders exiting.As well, the driver will no longer dwell at the Ursuline/Cardinal Newman bus stop until 7:50 am. Once passengers have left or boarded the bus, service will continue without further delays.
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New VINE Route 1C
08/31/2009
The new VINE Route "1C" launches Monday, August 31, 2009. Route 1C will operate between downtown Napa and the Premium Outlets via First Street and Second Street, turning at Main Street. Best of all - service operates every 20-minutes from 10 AM to 6 PM.

Route 1C will serve the Premium Outlets at a new bus stop on Freeway Drive next to Liz Claiborne. Look for a larger VINE bus on the Route 1C. For additional information call the VINE Customer Service Office at 707-251-2800 or 800-696-6443.

We Want to Hear from You
01/07/2009
The VINE Consumer Advisory Committee (VCAC)meets bi-monthly at 6 p.m. at the Napa County Transportation & Planning Agency. The VCAC is an advisory committee that meets to discuss transit issues about the VINE and related transit services. The public is welcome to attend and share their comments and suggestions. Meeting dates are: January 8th, March 12th, May 14th, July 9th, September 10th and November 12th. The meeting address is NCTPA, 707 Randolph Street, Conference Room, Napa, next to the historic Presbyterian Church. For additional information call 707-259-8631.
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Yountville Shuttle New Hours & New Rides
11/26/2008
Beginning Friday, November 28th the Yountville Shuttle will launch new, extended hours to 11 pm, including on demand pickup service between the hours of 7 pm to 11 pm. No service on Monday and Tuesdays. Call 707-944-1234 to learn more, or call 707-312-1509 to request a deviated pickup.
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New Route 10 Flag Stop in Calistoga
10/31/2008
Effective Saturday, November 1, 2008 the VINE Route 10 service northbound, between Dunaweal Lane and Lincoln Avenue in Calistoga, will introduce a new ``Flag Stop`` at 110 Foothill Blvd. Passengers may hail or exit the bus from this new flag stop. Call the VINE Customer Service Office at 707-251-2800 if you have questions.
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Chef's Market Thursday Night Deviations
05/22/2008
Beginning May 22nd, VINE Routes 1A, 4,5,6 and the Trolley will deviate each Thursday evenings in downtown Napa during Chef``s Market season. Services will deviate to Soscol Avenue to Third Street, then back to First Street to resume their regular routing.

Durante Chef``s Market VINE Rutas 1A,4,5,6 and the Trolley no operara en la calle First entra Main y Seminary.

For additional information call 707-251-2800.

Chef's Market Season - VINE Deviations
05/22/2008
Beginning May 22nd, First Street is closed for Chef``s Market on Thursday evenings. Each week, on Thrusdays, VINE Routes 1A, 4, 5, 6 and the Trolley will not operate on First Street between Main Street and Seminary. Service will deviate via Soscol Avenue to Third Street, then back to First Street to resume their regular routing. Call the VINE Customer Service Office at 707-251-2800 for additional information.
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American Canyon Transit Service Changes
03/14/2008
New & Improved Bus Service

American Canyon Transit riders can now enjoy a duck with more quack!

American Canyon Transit New Telephone Number
06/28/2006
Effective July 1, 2006 you can now call American Canyon Transit service at 707-557-7557 to schedule a trip or to contact the customer service office.

Efectivo el 1 de julio, 2006 puedes llamar American Canyon Transit, "The Duck", al 557-7557 para reservar un viaje o hablar con el servicio de cliente. Despues de esa fecha, no use el numero 648-7275 para hablar al camion.
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* NOTE: Downloadable application forms are in PDF format. Your machine must be equipped with Adobe's Acrobat Reader to properly view and print the application.